Each week, Leticia mixes up a custom drink for her guest — a bartender, chef, server, manager, or nightlife insider — and gets them to spill their wildest, rawest, and most unfiltered stories from the hospitality industry. From insane customer encounters and workplace drama to scandalous hookups and heartfelt moments, nothing is off-limits once the drinks start flowing. If you’ve ever worked in the service industry — or just love hearing the juicy, behind-the-scenes secrets of bar and restaurant life — this podcast is your new guilty pleasure.
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Each week, Leticia mixes up a custom drink for her guest — a bartender, chef, server, manager, or nightlife insider — and gets them to spill their wildest, rawest, and most unfiltered stories from the hospitality industry. From insane customer encounters and workplace drama to scandalous hookups and heartfelt moments, nothing is off-limits once the drinks start flowing. If you’ve ever worked in the service industry — or just love hearing the juicy, behind-the-scenes secrets of bar and restaurant life — this podcast is your new guilty pleasure.
Crying on Shift, Bad Customers & Losing a Job I Loved
Sips & Secrets with Leticia Duarte
1 hour 43 minutes
1 month ago
Crying on Shift, Bad Customers & Losing a Job I Loved
If you’ve ever worked in a restaurant or behind a bar, this episode is going to hit home. On Sips & Secrets, we dive into what really happens when you’re dealing with bad tippers, impossible customers, chaotic shifts, and the emotional rollercoaster of working in the service industry. We talk about crying in the walk-in, smelling like food after every shift, how your mood affects your tips, and the toll bartending can take on your personal life. We also get into the heartbreak of leaving a job you loved after building close relationships with coworkers and regulars, the frustration of parents who don’t watch their kids, customers who leave tables destroyed, and why oversharing is practically a language in the restaurant world. If you love honest conversations about the service industry, mental health, burnout, and the reality of customer service, this episode is packed with stories and moments every restaurant worker will relate to.
#ServiceIndustry #RestaurantLife #BartenderLife #BadTippers #SipsAndSecrets #HospitalityLife #ServerProblems #restaurantstories
Connect with Leticia Duarte:
TikTok: https://www.tiktok.com/@sipssecrets.w.let
Instagram: https://www.instagram.com/sips.and.secrets/?igsh=dndrYTRyczU0bXNl#
Watch on YouTube: www.youtube.com/@LeticiaDuartect
Watch on Spotify: https://open.spotify.com/show/28lCiWPFaDXSDEC1y5wHSp
Listen on Apple: https://podcasts.apple.com/us/podcast/sips-secrets-with-leticia-duarte/id1828236650
Timestamps:
00:00 – Hilarious Work Stories to Kick Things Off
00:26 – How Their Relationship Started: Dating & Early Chemistry
01:50 – Family Life, Compatibility & Finding the Right Partner
03:53 – Jobs, School & Figuring Out Career Goals
04:40 – Customer Service: The Highs, Lows & Daily Stress
06:38 – Small Restaurant Dynamics & Workplace Drama
10:11 – Funny Restaurant Moments & Unforgettable Incidents
13:01 – Vacations, Travel Stories & Dream Destinations
19:32 – Family Abroad: Local Stays vs. Resort Life
25:39 – Travel Seasons, Hot Weather & Summer Chaos
33:52 – Sleeping Habits, Nighttime Anxiety & Overthinking
37:08 – Post-Shift Decompression & Social Life Balance
41:27 – Bartender vs. Server: Pros, Cons & Real Stress Levels
47:49 – Customer Interactions, Etiquette & Pet Peeves
51:52 – Restaurant Expectations, Table Manners & Respect
57:10 – KIDS in Restaurants: Mayhem, Parenting & Chaos
01:05:29 – “Birth Control by Restaurant Work”: More Kid Stories
01:11:12 – Being an Aunt, Family Adventures & Kids Growing Up
01:17:22 – Childhood Memories, Guilt & Growing Up Fast
01:25:26 – Strict Parents, Secrets & Cultural Family Traditions
01:31:01 – Parenting Styles, Culture & Changing Expectations
01:36:00 – Weddings, Big Families & Event Planning Stress
01:37:33 – Final Thoughts: Gratitude, Stories & Laughs to End the Night
Sips & Secrets with Leticia Duarte
Each week, Leticia mixes up a custom drink for her guest — a bartender, chef, server, manager, or nightlife insider — and gets them to spill their wildest, rawest, and most unfiltered stories from the hospitality industry. From insane customer encounters and workplace drama to scandalous hookups and heartfelt moments, nothing is off-limits once the drinks start flowing. If you’ve ever worked in the service industry — or just love hearing the juicy, behind-the-scenes secrets of bar and restaurant life — this podcast is your new guilty pleasure.
