[Navigating the AI Landscape] Co-Founder and CEO Jensen Harris on Textio's Journey and the Future of AI in Management

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Sit Down Startup

Adam O'Donnell

105 episodes

3 months ago

Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)

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Management

Technology,

Business

[Navigating the AI Landscape] Co-Founder and CEO Jensen Harris on Textio's Journey and the Future of AI in Management

Sit Down Startup

25 minutes 37 seconds

1 year ago

[Navigating the AI Landscape] Co-Founder and CEO Jensen Harris on Textio's Journey and the Future of AI in Management

In the latest episode of Sit Down Startup, Adam O'Donnell sits down with Jensen Harris, co-founder and CEO of Textio, to explore his remarkable journey in the world of AI-driven management solutions. Jensen shares how Textio has evolved over the past decade, transforming the way managers deliver feedback and recruit talent in an increasingly competitive landscape.

Discover the challenges Jensen faced during the early days of Textio, including navigating the uncertainties of the COVID-19 pandemic, and learn how he and his team pivoted to adapt to a rapidly changing market. Jensen emphasizes the power of storytelling in marketing and how utilizing data-driven insights helped Textio connect with major enterprise clients. Tune in for an enlightening conversation about resilience, innovation, and the continuous quest for product-market fit in the tech industry.

(00:00:19) AI Solutions for Feedback and Team Management

(00:10:05) Enhancing Recruitment and Team Management Through AI

(00:19:18) Data Storytelling for Customer Engagement Strategy

(00:23:08) Personalized Enterprise Sales Approach with Data-Analytics

Apply to the Zendesk for Startups program. Qualifying startups can use Zendesk six months for free. Click to learn more: https://www.zendesk.com/lp/startup-partner/?ref=gen&partner_account=0016R00003GUn7OQAT