In this episode, I sit down with Dixie Willard, founder of Poised and Plumb for a candid conversation about the two essential forces that drive a thriving design business: marketing and systems. Marketing brings in clients, but systems keep them happy.

Key Takeaways:

• How to begin documenting your processes without overwhelm or perfectionism.
• The Best way to streamline your workflow with tools & templates while maintaining a personal, human touch.
• Why clear communication, internally and with clients, is the ultimate service.
• How to avoid tech fatigue and choose software that fits your business (not the other way around).
• Why progress is better than perfection and small steps toward clarity beat inaction every time.

You can connect with Dixie on IG at: poisedandplumb 

Looking to get to break your income ceiling in your interior design business? Apply to the Luxury Client Academy here: https://luxuryclientacademy.com/