In this episode, Skilled Nursing News speaks with Aimee Middleton, chief operating officer at the Evangelical Lutheran Good Samaritan Society, one of the largest non-profit providers of senior care and services, including skilled nursing. The Sioux Falls, S.D.-based Good Samaritan Society has 200 locations in 17 states currently. Middleton spoke about ongoing staffing challenges and how her organization is countering these through technology-based efficiencies and creative workforce solutions that include an exciting Administrator-in-Training program as well as a CNA-retention program.