Ben Ramsden: Management Consultant, Commercial Strategy Director and Change Manager.
15 episodes
9 months ago
Smart executives who want to win in today s insanely fast moving world MUST become masters in creating the future. This is the podcast for people with a growth mindset who are leading transformation programs. With over 25 years of successes and failures (ouch!) behind him, your host Ben Ramsden shares insights, stories and interviews to energise and educate time-poor executives suffering from information overload.
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Smart executives who want to win in today s insanely fast moving world MUST become masters in creating the future. This is the podcast for people with a growth mindset who are leading transformation programs. With over 25 years of successes and failures (ouch!) behind him, your host Ben Ramsden shares insights, stories and interviews to energise and educate time-poor executives suffering from information overload.
SBT010: Avoid the death zone through Customer Experience with Graham Christie and Robert Kinkade of CX360
Smart Business Transformation
42 minutes
6 years ago
SBT010: Avoid the death zone through Customer Experience with Graham Christie and Robert Kinkade of CX360
The importance of Customer Experience is well known, but its criticality vs other important business priorities is less well understood. Graham Christie and Robert Kinkade of CX360 have delivered major pioneering projects in the world’s largest mobile phone company, global car brands, international airlines, major government departments, massive retail organisations and more. In this conversation [...]
Smart Business Transformation
Smart executives who want to win in today s insanely fast moving world MUST become masters in creating the future. This is the podcast for people with a growth mindset who are leading transformation programs. With over 25 years of successes and failures (ouch!) behind him, your host Ben Ramsden shares insights, stories and interviews to energise and educate time-poor executives suffering from information overload.
