Solutions for Customers - The Sales Engineering & Customer Success Podcast
Gary Sloper
16 episodes
5 months ago
This week we talk about CenturyLink changing to Lumen and welcome our guest, Jay Hanley from Thrive. Jay is a seasoned Solution Architect and it was awesome to host him on the show. Jay covers his background which began in Finance & Economics...nothing to do with Tech. We're talking numbers, graphs, supply and demand all of the subjects many of us avoided so we could take a programming class, ha! In all seriousness, his background in business lends itself well when solving c...
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This week we talk about CenturyLink changing to Lumen and welcome our guest, Jay Hanley from Thrive. Jay is a seasoned Solution Architect and it was awesome to host him on the show. Jay covers his background which began in Finance & Economics...nothing to do with Tech. We're talking numbers, graphs, supply and demand all of the subjects many of us avoided so we could take a programming class, ha! In all seriousness, his background in business lends itself well when solving c...
Solutions for Customers - The Sales Engineering & Customer Success Podcast
30 minutes
6 years ago
What is Customer Success?
On this episode, we explore the question many people still ask, “What is Customer Success?” Typically the question is really asked around how CS Leaders are defining Customer Success and what it means for their company. While we can all agree there should be a maniacal focus on customers, do we really have their desired outcomes in mind? For 20 Years, Gary Sloper has led high-performing Tech Sales Engineering and Customer Solutions teams Globally. Growing up as a programmer and e...
Solutions for Customers - The Sales Engineering & Customer Success Podcast
This week we talk about CenturyLink changing to Lumen and welcome our guest, Jay Hanley from Thrive. Jay is a seasoned Solution Architect and it was awesome to host him on the show. Jay covers his background which began in Finance & Economics...nothing to do with Tech. We're talking numbers, graphs, supply and demand all of the subjects many of us avoided so we could take a programming class, ha! In all seriousness, his background in business lends itself well when solving c...
