304: How to Build an Elite Team that Delivers. Dr. Vanessa Druskat

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SPEAK LIKE A CEO

Oliver Aust, founder of Speak Like a CEO Academy

328 episodes

1 week ago

Speak Like a CEO is the podcast for ambitious leaders who want to become top 1% communicators - and scale themselves and their businesses by mastering the ultimate leadership skill: communication. Hosted by Oliver Aust - one of the world’s leading voices on leadership communication, bestselling author of Unignorable and Message Machine, and trusted advisor to Fortune 500 leaders, unicorn founders, and government leaders - this show pulls back the curtain on how the world’s most effective communicators think, speak, and lead.

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All content for SPEAK LIKE A CEO is the property of Oliver Aust, founder of Speak Like a CEO Academy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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304: How to Build an Elite Team that Delivers. Dr. Vanessa Druskat

SPEAK LIKE A CEO

40 minutes 1 second

1 month ago

304: How to Build an Elite Team that Delivers. Dr. Vanessa Druskat

If your team is smart, talented, and experienced – but still isn’t performing as they should – this episode is your wake-up call. Because the problem isn’t your people… it’s the norms driving how they interact.

Today, you’re going to learn how to build team emotional intelligence on demand — the kind that unlocks trust, psychological safety, and fast alignment. If you want to lead a top 1% team, this is the playbook.

In this must-listen episode, Oliver is joined by Dr. Vanessa Druskat, organizational psychologist, long-time collaborator of Daniel Goleman, and co-author of The Emotionally Intelligent Team – one of the most important leadership books of the year.

We unpack why focusing on individuals is no longer enough, how to embed emotional intelligence into your team’s daily habits, the 3 essential norms that separate average teams from extraordinary ones, and how to measure and improve your team’s EQ, starting now.

Vanessa offers a science-backed, deeply practical framework to create high-performing, human-centered teams – even in high-pressure, fast-changing environments.

⏰ CHAPTERS

00:00 - Introduction

01:33 - Meet Dr. Vanessa Druskat & The Power of Team Emotional Intelligence

04:25 - Why Individual EQ Isn’t Enough for Teams

07:20 - The Relationship Between IQ and EQ

10:09 - What Should Leaders Look for When Hiring?

13:09 - The Three Essential Team Norms

15:46 - Norm 1: Building Belonging & Trust

19:22 - Norm 2: Creating Shared Purpose & Direction

22:11 - Norm 3: Reaching Outside the Team

25:20 - Is Team EQ Catching On?

28:18 - How to Measure and Improve Team EQ

31:00 - The Impact of Leadership and Culture Change

34:00 - The Future: AI, Teams, and Emotional Intelligence

37:00 - Vanessa’s Best Communication Advice

39:00 - Wrap Up & Where to Learn More

Enjoy the episode!

Leave us your comments and ideas. We want to know what you think.

You can find the "Team EI Quick Survey" mentioned in the episode here: https://www.vanessadruskat.com/resources

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