Success is never a straight line. We see the trophies and the corner offices, but we rarely hear the real stories: the failures, the setbacks, and the moments of doubt that defined the journey.
Welcome to Stumbling Blocks, the podcast that explores how great leaders are made. The messy, human side of success.
Join me as I sit down with extraordinary leaders, entrepreneurs, and innovators to uncover the moments that shaped them: the tough lessons, the hard-fought stumbling blocks, and extraordinary moments that reveal what leadership truly looks like.
If you’re looking for honest conversations that go beyond the polish and offer real-world lessons for your own life and career, you're in the right place.
Follow now so you never miss a story.
Success is never a straight line. We see the trophies and the corner offices, but we rarely hear the real stories: the failures, the setbacks, and the moments of doubt that defined the journey.
Welcome to Stumbling Blocks, the podcast that explores how great leaders are made. The messy, human side of success.
Join me as I sit down with extraordinary leaders, entrepreneurs, and innovators to uncover the moments that shaped them: the tough lessons, the hard-fought stumbling blocks, and extraordinary moments that reveal what leadership truly looks like.
If you’re looking for honest conversations that go beyond the polish and offer real-world lessons for your own life and career, you're in the right place.
Follow now so you never miss a story.
In this conversation, Sandra Sucher, a professor at Harvard Business School and expert on trust, shares her unique journey from growing up in Detroit to teaching at Harvard. She discusses the importance of apologies in repairing trust, the nuances of moral leadership, and the challenges of navigating career paths.
Through personal anecdotes and research-driven insights, Sandra emphasizes the significance of acknowledging responsibility, understanding the impact of actions, and the complexities of restoring trust in both personal and professional relationships.
Takeaways
00:00 The Importance of Apologies in Business
14:27 Sandra's Journey: From Detroit to Harvard
18:58 Navigating Career Transitions
24:32 Moral Leadership and Missed Opportunities
33:52 Restoring Trust: Can It Be Regained?
38:31 Legacy and Impact: A Life Well Spent
Links:
Sandra's Personal Website
Sandra Sucher - Trust Researcher
Amazon: "The Power of Trust"
Amazon.com: The Power of Trust: How Companies Build It, Lose It, Regain It: 9781541756670: Sucher, Sandra J., Gupta, Shalene: Books
Amazon: "The Moral Leader"
Amazon.com: The Moral Leader: Challenges, Tools and Insights: 9780415400640: Sucher, Sandra J.: Books
Research on Effective Apologies
An Exploration of the Structure of Effective Apologies - Lewicki - 2016 - Negotiation and Conflict Management Research - Wiley Online Library
Keywords
trust, apology, moral leadership, career challenges, Harvard, Sandra Sucher, business ethics, organizational behavior, personal growth, leadership lessons