On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.
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On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.
Payment Processing Fundamentals with Melanie Stout of Optimized Payments and Brian Kehn of HomeServe USA
Join us in a compelling discussion with Brian Kehn, Vice President Operations and Director of Payments at HomeServe USA, and Melanie Stout, Head of Recurring Services at Optimized Payments. We explore essential aspects of subscription payment processing and offer practical insights for businesses in this sector.
Key Takeaways:
(03:03) The importance of seamless customer experience in subscription billing.
(04:49) The necessity of data management for successful billing.
(07:30) Advice for startups on outsourcing payment processing.
(12:18) Understanding decline codes in payment processing.
(17:08) The improvement in approval rates with network tokens.
(23:52) How different payment methods affect customer lifecycle and business strategy.
(33:26) Insights into the role of fees, and strategies for their management.
(42:23) The significance of data analytics in monitoring payment processing performance.
Resources Mentioned:
Brian Kehn -
https://www.linkedin.com/in/brian-kehn-b5a1804/
HomeServe USA -
https://www.homeserve.com/en-us/
Melanie Stout -
https://www.linkedin.com/in/melaniestout/
Optimized Payments -
https://optimizedpayments.com/
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#SaaS #Subscriptions #SubscriptionBusiness #CustomerChurn #SubscriptionService
On Subscriptions: Scaled, we talk about all of the different facets of successfully running a subscription business, including how to build them, how to grow them, and how to scale them from a startup to something bigger.
Topics include SaaS subscriptions, subscription boxes, subscription business model online subscription services, growth tactics, technical challenges of a subscription company, compliance challenges, and business strategy for subscription companies.