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A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
Everyone talks about the power with regular 1:1s between you and your team. But are they really worth it? And how important is it go have them regularly scheduled? On this episode, we’ll talk about the idea that “Regardless of seniority, every good manager will keep regular 1:1s.” Subscribe: iTunes | Android | YouTube | RSS | Overcast Notes and Links Unlock Honest Feedback with this One Word The Skip Level Meeting: Everything you need to know about Skip Level 1 on 1s Find your next job with a company that values support and support professionals. Intro Music – “Happy Rock” from Bensound If you enjoyed this episode, Tweet about it or share some love with a review.
Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
