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A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
Leading a team is all about knowing the strengths and weaknesses of others on the team. It helps you to put the right people in the right roles for the project. But how do you find out the strengths/weaknesses of individual team members? And what happens if if someone has outgrown their role on the team? On this episode, we’ll fill in that good manager sentence with – “Regardless of seniority, every good manager knows their team’s strengths.” Subscribe: iTunes | Android | RSS | Overcast Notes and Links Technically StrengthsFinder Find your next job with a company that values support and support professionals. Intro Music – “Happy Rock” from Bensound If you enjoyed this episode, Tweet about it or share some love with a review.
Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.