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A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
Most new customer onboarding flows tend to be one size fits all. Everyone who signs up goes through the same steps, receives the same emails, and gets the same advice. But is that the right approach to take? Subscribe: iTunes | Android | RSS | Overcast Notes and Links Mercer Smith-Looper – Twitter | Website Trello Directly Appcues Find your next job with a company that values support and support professionals. Intro Music – “Happy Rock” from Bensound If you enjoyed this episode, Tweet about it or share some love with a review.
Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
