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A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
Up to this point in the series, we’ve talked about how onboarding works when it’s a single person signing up to try your product. If you’re in the B2B business though, it’s often a group of people that need to both try your product and decide if they’re going to buy. How does that shift from a person to a group change your onboarding process? Subscribe: iTunes | Android | RSS | Overcast Notes and Links Chelsea Stroh – Twitter | Medium Mercer Smith-Looper – Twitter | Website Intro Music – “Happy Rock” from Bensound If you enjoyed this episode, Tweet about it or share some love with a review.
Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
