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A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.
When it comes to customer onboarding, we’ve seen a growing trend of the white glove approach. Dedicated account managers, personalized training, and anything else that you can tailor to that one customer in hopes of convincing them to buy. On this episode, we’ll look at how successful the white glove approach really is. Subscribe: iTunes | Android | RSS | Overcast Notes and Links Chelsea Stroh – Twitter | Medium SUPCONF Fall 2017 Intro Music – “Happy Rock” from Bensound If you enjoyed this episode, Tweet about it or share some love with a review.
Support Ops Hangouts
A weekly podcast that helps you deliver a better support experience to your customers. This is where you'll learn to be a customer support pro.