In this episode from the 2025 Responsible Hoteliers Summit, Tiffany McGrath hosts Frauke Aoun, General Manager at Affini Tribute Portfolio Residence by Marriott, to explore what authenticity in hotel teams truly means:

✔️ Building trust and transparency amongst hotel teams

✔️ Creating a shared purpose when it comes to turning hotel operations more sustainable

✔️Giving teams a voice in sustainability by engaging them early on in the sustainability process, and ensuring strategies are executed across the entire hotel — not just kept at the leadership level.

Frauke also highlights the importance of bringing teams into decision-making and valuing their feedback to drive real, hotel-wide change.

At Sustainability Kiosk, we help hotels involve their teams in sustainability from the start, so it becomes a shared effort everyone can contribute to. Reach out to us to find out how we can support your hotel.

💡Explore more episodes on the ⁠⁠⁠Sustainability Stories podcasts.