In Episode 78, I sit down with Fiona Vines, Chief Inclusion & Wellbeing Officer at BT Group, to trace her unexpected path from banking to HR to leading inclusion across mining and telecoms. I explore with Fiona why diversity alone doesn’t deliver performance without real inclusion embedded in the work, the worker, and the workplace. We connect inclusion to strategic workforce planning—from customer empathy and accessibility to risk, safety, and measurable outcomes. Fiona shares lessons fr...
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In Episode 78, I sit down with Fiona Vines, Chief Inclusion & Wellbeing Officer at BT Group, to trace her unexpected path from banking to HR to leading inclusion across mining and telecoms. I explore with Fiona why diversity alone doesn’t deliver performance without real inclusion embedded in the work, the worker, and the workplace. We connect inclusion to strategic workforce planning—from customer empathy and accessibility to risk, safety, and measurable outcomes. Fiona shares lessons fr...
Episode 76 – From Crew Rosters to Strategic Flight Paths: American Airlines’ SWP Evolution In this episode I sit down with Kipp Stoneman, Managing Director of Customer & Operations Strategy and Performance Analytics at American Airlines. Kipp shares how a career that began in revenue management led him into the world of pilot and flight-attendant planning—and ultimately to driving one of the industry’s most sophisticated strategic workforce planning transformations. We explore lessons fro...
SWP - The Strategic Workforce Planning Podcast
In Episode 78, I sit down with Fiona Vines, Chief Inclusion & Wellbeing Officer at BT Group, to trace her unexpected path from banking to HR to leading inclusion across mining and telecoms. I explore with Fiona why diversity alone doesn’t deliver performance without real inclusion embedded in the work, the worker, and the workplace. We connect inclusion to strategic workforce planning—from customer empathy and accessibility to risk, safety, and measurable outcomes. Fiona shares lessons fr...
