Systems Rehab | Client Experience Systems for Service Providers
Kenniqua Lewter - Client Experience Systems Strategist
32 episodes
1 week ago
In this episode, I’m doing a real end-of-year reflection on 2025, not the highlight reel, but what actually shifted for me behind the scenes. I talk about what it looked like to truly niche down, how inconsistency showed up in my content this year, and something my coach calls content heartbreak ; that feeling when you’re creating, but it doesn’t seem to land the way you hoped. I also share a few things I tried that didn’t work (including one idea I had to let go of), and how simplifyin...
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In this episode, I’m doing a real end-of-year reflection on 2025, not the highlight reel, but what actually shifted for me behind the scenes. I talk about what it looked like to truly niche down, how inconsistency showed up in my content this year, and something my coach calls content heartbreak ; that feeling when you’re creating, but it doesn’t seem to land the way you hoped. I also share a few things I tried that didn’t work (including one idea I had to let go of), and how simplifyin...
Ep. 25 | How To Get Repeat Clients (Keep them Coming Back Again and Again!)
Systems Rehab | Client Experience Systems for Service Providers
43 minutes
4 months ago
Ep. 25 | How To Get Repeat Clients (Keep them Coming Back Again and Again!)
Are you losing clients or struggling to keep them happy, even though you provide amazing services? The problem isn’t your skill; it’s the gaps in your client experience. In this live session, I break down how high-performing service providers use client experience systems to streamline every step, from inquiry to offboarding. In this episode of Systems Rehab Live, I’m breaking down: ✅ Why client experience is more than just “being nice” or delivering quality work ✅ How small gaps in c...
Systems Rehab | Client Experience Systems for Service Providers
In this episode, I’m doing a real end-of-year reflection on 2025, not the highlight reel, but what actually shifted for me behind the scenes. I talk about what it looked like to truly niche down, how inconsistency showed up in my content this year, and something my coach calls content heartbreak ; that feeling when you’re creating, but it doesn’t seem to land the way you hoped. I also share a few things I tried that didn’t work (including one idea I had to let go of), and how simplifyin...
