Effective safety communication relies on well-developed skills. Good communicators use listening techniques and nonverbal strategies to improve their conversations.

What you are doing in face-to-face communicating is taking what you want to say as it exists in your mind, converting or coding it into words and possibly gestures and sending the message in speech and perhaps signs. The receiver hears your words, and sees your gestures, and decodes them into what they mean to them.

Unfortunately, communication breakdown occurs more often than not and the sender's message may be completely distorted by the time it is decoded by the receiver.

For this podcast, we look at the different types of safety communication commonly used across organisations, the barriers to effective communication, and five areas that you can work on to improve your verbal communication skills.