Vanguard CX: Redefining the investor experience

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Tech People

Ken Coyne

154 episodes

2 weeks ago

At the heart of any success story are the People who made it happen. Diversity, creativity, and innovation, when nurtured in people, can lead to an unbeatable formula. This series of interviews share the experiences of some truly inspirational leaders on their journey to customer success.

Technology

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Vanguard CX: Redefining the investor experience

Tech People

32 minutes 24 seconds

1 year ago

Vanguard CX: Redefining the investor experience

Ready to level up your investment experience?

This episode of Tech People dives into the world of investor CX with Nathan Zahm, Head of CX Alpha at Vanguard. I chatted with Nathan about Vanguard's commitment to empowering individuals on their financial journeys. Tune into learn about the driving force behind Vanguard's CX focus, how to overcome challenges and seize opportunities in investor experience and to get a glimpse into the future of investor experience at Vanguard!

Optimise your investment journey and gain valuable insights from a CX leader at the forefront of the financial industry!