In this episode of Technical Debt: Design, Risk and Beyond, hosts Maxim Silaev and Nikita Golovko break down one of the most widely documented technical-debt disasters in modern enterprise IT: the failed 2018 TSB Bank migration. More than two million customers lost access to their accounts, systems malfunctioned for weeks, and leadership was forced to answer to regulators. But behind the headlines lies a deeper lesson: technical debt exists at multiple layers: strategic, product, and architec...
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In this episode of Technical Debt: Design, Risk and Beyond, hosts Maxim Silaev and Nikita Golovko break down one of the most widely documented technical-debt disasters in modern enterprise IT: the failed 2018 TSB Bank migration. More than two million customers lost access to their accounts, systems malfunctioned for weeks, and leadership was forced to answer to regulators. But behind the headlines lies a deeper lesson: technical debt exists at multiple layers: strategic, product, and architec...
Interserve case: when communication debt becomes a security breach
Technical Debt: Design, risk and beyond
16 minutes
1 month ago
Interserve case: when communication debt becomes a security breach
What happens when a company’s biggest vulnerability isn’t its software, but its communication? In this episode of Technical Debt: Design, Risk and Beyond, hosts Maxim Silaev and Nikita Golovko explore the collapse of Interserve, a UK-based outsourcing and construction giant that suffered a major data breach in 2020, exposing the personal data of over 100,000 employees and resulting in a £4.4 million fine from the Information Commissioner’s Office. The breach was more than a phishing email gon...
Technical Debt: Design, risk and beyond
In this episode of Technical Debt: Design, Risk and Beyond, hosts Maxim Silaev and Nikita Golovko break down one of the most widely documented technical-debt disasters in modern enterprise IT: the failed 2018 TSB Bank migration. More than two million customers lost access to their accounts, systems malfunctioned for weeks, and leadership was forced to answer to regulators. But behind the headlines lies a deeper lesson: technical debt exists at multiple layers: strategic, product, and architec...
