In this episode of That One Case, we talk with Ziyad Naccasha, attorney and partner at Carmel and Naccasha LLP, San Luis Obispo, California. Ziyad has over 30 years of experience in business and corporate law, litigation, insurance and reinsurance coverage, and defense, and he provides legal counsel for numerous domestic and international companies. Today, Ziyad tells us about some of the challenges he's faced throughout his career and how they've shaped his approach to being a leader and a member of the wider community. He shares with us how the smallest gestures can make the biggest impacts and why it's important to trace problems all the way back to the source.