https://www.teamimpress.com/23 Most businesses think they have great customer service but in reality they don't. A lot of times they focus on improving their marketing and refining their sales process just to get more customers. They forget to give more value to their existing customers through great customer service. Great customer service reflects from employees. Customers won’t be any happier than what the employees are. Your customers can feel it, they know it, they understand it an...
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https://www.teamimpress.com/23 Most businesses think they have great customer service but in reality they don't. A lot of times they focus on improving their marketing and refining their sales process just to get more customers. They forget to give more value to their existing customers through great customer service. Great customer service reflects from employees. Customers won’t be any happier than what the employees are. Your customers can feel it, they know it, they understand it an...
Scope of Business: Setting Clear Boundaries in Business & Leadership (Episode 10)
The A-Players' Podcast
32 minutes
5 years ago
Scope of Business: Setting Clear Boundaries in Business & Leadership (Episode 10)
Episode 10 - https://www.teamimpress.com/10 Guest Kareem Elgendy started a full-suite digital marketing agency that, within 8 months, was working on Fortune 200 accounts. Then he left it to start another digital marketing agency that focused on just two services. Why? In his words -- “We were all over the place. We had all kinds of skill sets -- writers, designers, videographers, photographers, coders, etc. We would do everything for our clients. [...] It’s very hard to maintain quality acro...
The A-Players' Podcast
https://www.teamimpress.com/23 Most businesses think they have great customer service but in reality they don't. A lot of times they focus on improving their marketing and refining their sales process just to get more customers. They forget to give more value to their existing customers through great customer service. Great customer service reflects from employees. Customers won’t be any happier than what the employees are. Your customers can feel it, they know it, they understand it an...
