Keywords: photography, business model, creative industry, entrepreneurship, acting, career transition, startup, customer experience, emotional impact, leadership, business risks, insurance, customer acquisition, growth strategies, exit strategies, technology, operational efficiency, photographer onboarding, pricing models, entrepreneurship  Summary: In this episode, Mitch Beinhaker interviews Jennifer Tsay, the founder of Shoott, a platform that connects photographers with clients while handling the business side of photography. Jennifer shares her journey from a corporate background in investment banking to pursuing her passion for acting and eventually starting Shoott. The conversation explores the challenges and solutions in running a creative business, the emotional impact of photography, and the importance of focusing on one's strengths as a business owner. Jennifer emphasizes the need for a supportive structure for artists to thrive and discusses the future aspirations for Shoott. In this conversation, Jennifer Tsay discusses the complexities of running a photography business, including risk management, customer acquisition, and the importance of accountability. She shares insights on navigating challenges such as insurance, photographer onboarding, and maintaining quality control. The discussion also covers pricing models, profitability, and the significance of technology in streamlining operations. Jennifer emphasizes the importance of staying proactive and learning through action, offering valuable advice for aspiring entrepreneurs. Takeaways Jennifer Tsay transitioned from investment banking to acting and then to entrepreneurship. Shoott was created to bridge the gap between business and art for photographers. The platform allows photographers to focus solely on their craft while Shoott handles the business aspects. Jennifer emphasizes the importance of minimizing extra work for photographers to enhance their creative process. The emotional impact of photography requires a sensitive approach to customer service. Jennifer's operational skills helped her navigate the complexities of running a startup. The business model of Shoott could potentially be applied to other creative industries. Challenges in the business often lead to innovative solutions and team collaboration. Jennifer's journey highlights the importance of recognizing one's strengths in business. The future of Shoott includes expanding its services and exploring new opportunities. We had to eat that cost to maintain customer trust. Risk management is a crucial part of running a business. Accountability is key in customer service. The success of photographers directly impacts our success. Everything in business is figured outable with action. Staying in action helps you learn and grow. Having a single source of truth is essential for organization. It's free to book, but clients must respect the system. Only a small percentage of photographers are accepted onto the platform. Clients must be held accountable for their actions. Titles Navigating Business Risks in Photography Growth Strategies for Photographers Sound Bites "We do love what we do." "It's really personal." "You can't just mistreat it." Chapters 00:00 Introduction and Background 00:59 Career Journey: From Investment Banking to Acting 05:06 Transitioning to the Startup World 05:47 The Birth of Shoott: A New Business Model 09:51 How Shoott Works: Simplifying Photography for Artists 12:01 Exploring Other Creative Industries 14:23 The Importance of Focusing on Core Skills 19:13 From Idea to Execution: The Journey of a CEO 25:29 Navigating Challenges: Lessons from the Field 33:30 Growth and Adaptation: Strategies for Success 36:25 Future Prospects: Open to Opportunities 37:56 Navigating Technology and Audience Demand 39:55 Onboarding Photographers: A Rigorous Process 43:13 Understanding the Pricing and Profit Model 45:34 The Photographer's Experience and Value Proposition 50:43 Advice