Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
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Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
Learn more about RingCX https://activateCX.arroyo360.com/ringcx ---- Watch Frank Rogers with Special Guest Amir Hameed, discuss AI contact center solutions and how RingCentral has bet the farm on customer experience and artificial intelligence. Don't miss out on this insightful conversation! Chapters: 00:00 What is the RingCX Strategy? 04:40 Moving the Contact Center Forward in the Journey 08:26 Betting the Farm 11:28 Data is the New Oil 14:01 Wisdom gained from Lessons Learned 16:06 What we...
The ActivateCX Podcast
Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...
