Andy Schwartz and Chuck Downs unpack what “capacity” actually means in an advisory business and why it’s the difference between staying busy and truly scaling. Andy explains how capacity creates confidence in the marketplace, why great people (not you) should do the technical work, and how to build leverage through hiring, sharing, or outsourcing.

They cover: hiring smarter than yourself, paying above market to kill turnover, “hire slow, fire fast,” and viewing shared resources like electricity - you don’t need them all the time, but when you flip the switch, the power has to be there. They also hit common traps: focusing on expenses over revenue, trying to be the capacity yourself, and letting fear block the next hire.

If you want a practical path to more wins, steadier months, and calmer leadership, start here.
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