Summary: Sean Lang shares why most agencies plateau and reveals the three critical elements that allow an agency to scale without chaos or constant founder involvement: systematized accountability, strong culture, and a founder identity shift. Drawing from his eight-year journey building Social Commerce Club, Sean explains how agencies can replace luck and chaos with clarity, culture, and leadership systems that run without the founder. Takeaways: Agencies plateau when the founder becomes t...
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Summary: Sean Lang shares why most agencies plateau and reveals the three critical elements that allow an agency to scale without chaos or constant founder involvement: systematized accountability, strong culture, and a founder identity shift. Drawing from his eight-year journey building Social Commerce Club, Sean explains how agencies can replace luck and chaos with clarity, culture, and leadership systems that run without the founder. Takeaways: Agencies plateau when the founder becomes t...
Ep 75: The $10K Client That Got Away: What We Learned in 14 Days
The Agency Uplift Podcast
13 minutes
3 weeks ago
Ep 75: The $10K Client That Got Away: What We Learned in 14 Days
Summary: Sean Lang shares the painful story of signing a $10K/month retainer client and losing them within two weeks. The experience revealed deep flaws in the agency’s pre-sales, handoff, and onboarding processes. Sean walks through where things went wrong and how agencies can build better systems that protect both revenue and relationships. Takeaways: Never trade speed for clarity. Qualification prevents misaligned client relationships. A strong handoff between sales and delivery is non-n...
The Agency Uplift Podcast
Summary: Sean Lang shares why most agencies plateau and reveals the three critical elements that allow an agency to scale without chaos or constant founder involvement: systematized accountability, strong culture, and a founder identity shift. Drawing from his eight-year journey building Social Commerce Club, Sean explains how agencies can replace luck and chaos with clarity, culture, and leadership systems that run without the founder. Takeaways: Agencies plateau when the founder becomes t...
