In this episode of The Agile Couple, Kevin and Leeanne explore common workplace personas that quietly (and sometimes loudly) impact team dynamics, trust, and performance. Using real-world examples, they unpack three familiar characters: the Gatekeeper, the Firefighter, and the Ghost. The conversation dives into where these behaviors come from—often rooted in past workplace trauma, fear, or learned survival strategies—and why they show up even in well-intentioned teams. Rather than labeling people as problems, the episode focuses on understanding the why behind the behavior and offering practical, leader-friendly techniques to address it. Listeners will learn how to: Reduce information hoarding and build transparency with Gatekeepers Shift Firefighters out of constant emergency mode into proactive, strategic contributors Support Ghosts in building confidence and psychological safety around conflict and accountability The episode emphasizes agile principles, leadership responsibility, and the importance of visibility, collaboration, and clear expectations. Ultimately, Kevin and Leeanne show how these personas—when understood and guided correctly—can become strengths rather than liabilities within a team.