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The ALPS In Brief Podcast
ALPS Lawyer’s Malpractice Insurance
92 episodes
6 days ago
Each episode, we sit down with someone new in the lawyers risk management space to discuss ideas, personal stories, and more. Take a break, have a listen.
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All content for The ALPS In Brief Podcast is the property of ALPS Lawyer’s Malpractice Insurance and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Each episode, we sit down with someone new in the lawyers risk management space to discuss ideas, personal stories, and more. Take a break, have a listen.
Show more...
Business
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ALPS In Brief Podcast - Episode 77: 25 Holiday Risk Management Tips
The ALPS In Brief Podcast
19 minutes
1 year ago
ALPS In Brief Podcast - Episode 77: 25 Holiday Risk Management Tips
In this episode of ALPS in Brief, our Risk Manager Mark Bassingthwaighte shares his 25 holiday risk tips to keep your law firm's cybersecurity happy and healthy as we roll into the new year! Transcript:  Hello, I'm Mark Bassingthwaighte, the risk manager here at Alps, and welcome to another episode of Alps In Brief, that podcast that comes to you from the historic Florence building in beautiful downtown Missoula, Montana. As you can tell, it's the end of the year and I'm trying to get ready and set for the holiday celebrations and whatnot, just having a little fun.  So I thought about what to do for this month's podcast. I thought, why not share my 25 holiday risk tips as a countdown. And these are risk tips for 2023, the end of 2023, and maybe we'll do this every year. Who knows? We'll see. Let's jump right in, shall we?  Number one, don't wait for that after Christmas sale. Make sure your firm's security software and operating systems on terms of all the devices, the servers, the computers, the laptops, everything. These updates need to be current systems need to be patched, and the reason is I just want to make sure you're properly protected during all of that online holiday shopping.  Number two, the turkey helpline. I remember back in the day, they used to have these shows you could listen to, and my memory was it's on the radio, but you could listen to people calling in. They record some of these crazy calls to the Turkey hotline. I remember a woman very upset that her bird tasted like soap. And apparently what she had done was read in the instructions, you should clean your turkey before cooking it, then rinse it out, that kind of stuff.  And apparently she used a lot dish washing soap and that's going to taste like soap. That's not how you clean a turkey, but I always got a kick out of that. But sometimes things don't work out quite as planned when it comes to the holiday bird, and some people really don't know what they're doing with these turkeys. And there is a turkey hotline out there to help you out, use it.  Well, in a similar vein, if you have no idea how to properly secure your smartphones or other devices, the files that you have in cloud storage, even your home router, if you're using it for work, rest assured there's a support line for you too, and that's just called your IT support. Whoever he/she/they may be, please don't hesitate to reach out and get the help that you need.  Number three, untangling the lights. As you search your attic or your basement, wherever you have your holiday decoration stored, remember to protect and organize your firm's virtual storage space so your digital files don't end up sort of in a similar mess. I remember year after year for a lot of years, trying to untangle all of these light strings and checking for the bulbs, etc. It's just a headache, just a headache. So, let's try not to let that happen with our client files that are virtually stored.  Number four, make a list and check it twice. And before taking on a new matter, make certain that you and your client are in total agreement on the scope of representation, and that might even include discussing what you're not going to do. And then of course, make sure that you thoroughly document all that in writing because after all, memories really can be short. I mean, even Santa, after all, why do you think he has a list.  Number five, up on the house top. Some of us excel at navigating a snow covered roof to hang the lights. Boy, there's some guys around here, I've seen this here, I'm thinking, these guys don't excel and you're just worried that dickens that somebody's going to take a fall. But on others, you really do need to learn that the annual trip to the ER can get expensive.  The point of all this is no one excels at everything. Learn to say no when you really know that you should don't dabble and don't take on clients that you can't work well with. Otherwise, the control of your professional life is going t
The ALPS In Brief Podcast
Each episode, we sit down with someone new in the lawyers risk management space to discuss ideas, personal stories, and more. Take a break, have a listen.