The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!

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The Amazon Connect Podcast

Douglas Park, Marc Rudkowski

14 episodes

3 weeks ago

Information and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.

Technology

Education

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All content for The Amazon Connect Podcast is the property of Douglas Park, Marc Rudkowski and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Information and Insight into what's new and why it matters, on Amazon Connect. Brought to you by Marc and Doug, who have been working with Amazon Connect since service launch.

Technology

Education

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The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!

The Amazon Connect Podcast

40 minutes

1 month ago

The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!

Join Marc, Doug and special guest Keith Ramsdell in the latest episode of the Amazon Connect Podcast! Explore the cutting-edge advancements in AI-driven contact centers, including Agentic Voice and dynamic language support. Keith shares his expertise on self-service automation and conversational AI, offering a glimpse into the future of customer service. Don't miss this insightful discussion! #AmazonConnect #AI #CustomerExperience