In this episode of The Art of Sales, Adam sits down with Matthew Isales, founder of Isales Solutions, to explore how structure and systems can transform the way small businesses sell. From earning $4 an hour in a Dominican Republic call centre to running a global sales consultancy, Matthew shares his journey into the world of CRMs, automation, and scalable sales processes.
They unpack why most CRMs fail, how to fix broken sales pipelines, and the balance between process and personality in modern selling. Expect practical advice on building sustainable systems using tools like Pipedrive, how AI is reshaping sales efficiency, and why true success still depends on the human touch.
Whether you’re a founder still selling on instinct or a sales leader ready to scale, this episode will help you turn your sales chaos into consistency.
https://www.isalessolutions.com/
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In this episode of The Art of Sales, Adam sits down with Matthew Isales, founder of Isales Solutions, to explore how structure and systems can transform the way small businesses sell. From earning $4 an hour in a Dominican Republic call centre to running a global sales consultancy, Matthew shares his journey into the world of CRMs, automation, and scalable sales processes.
They unpack why most CRMs fail, how to fix broken sales pipelines, and the balance between process and personality in modern selling. Expect practical advice on building sustainable systems using tools like Pipedrive, how AI is reshaping sales efficiency, and why true success still depends on the human touch.
Whether you’re a founder still selling on instinct or a sales leader ready to scale, this episode will help you turn your sales chaos into consistency.
https://www.isalessolutions.com/
In this episode, Chris Kemp reflects on his 20-year journey in business development and the founding of Ingenuity, the agency–brand connector he launched at just 25. He shares how early challenges shaped the company’s growth and how strategic acquisitions helped diversify and strengthen its offer.
Chris explores the evolution of pitching culture, highlighting the enduring role of creativity, personal relationships, and innovative tactics such as events and PR. He stresses the importance of tailoring approaches to each agency and brand, staying adaptable in a shifting marketing landscape, and building resilience through continuous learning.
Looking ahead, Chris discusses Ingenuity’s future ambitions, from potential expansion to leveraging AI and new technologies to maintain a competitive edge. This conversation offers both inspiration and practical lessons from one of the sector’s most experienced business development leaders.
https://ingenuitylondon.com/
The Art of Sales
In this episode of The Art of Sales, Adam sits down with Matthew Isales, founder of Isales Solutions, to explore how structure and systems can transform the way small businesses sell. From earning $4 an hour in a Dominican Republic call centre to running a global sales consultancy, Matthew shares his journey into the world of CRMs, automation, and scalable sales processes.
They unpack why most CRMs fail, how to fix broken sales pipelines, and the balance between process and personality in modern selling. Expect practical advice on building sustainable systems using tools like Pipedrive, how AI is reshaping sales efficiency, and why true success still depends on the human touch.
Whether you’re a founder still selling on instinct or a sales leader ready to scale, this episode will help you turn your sales chaos into consistency.
https://www.isalessolutions.com/
