Kathryn Mannix started her medical career in cancer care before working as a palliative care consultant in hospices, hospitals and patients’ homes. She started the UK’s first CBT clinic for palliative care patients and now teaches communication skills to healthcare professionals. She’s the bestselling author of With the End in Mind and Listen: How to Find the Words for Tender Conversations. In this podcast, she talks about the life-changing power of listening, going viral, and why good conversation is like dance.