This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
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This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
Fixing the Fixers: How Technology is Closing the Operational Gap in Auto Repair
The Auto Tech Show
51 minutes
6 months ago
Fixing the Fixers: How Technology is Closing the Operational Gap in Auto Repair
In this episode of the Auto Tech Show, Marc Babin speaks with Adi Bathla about the significant changes in the automotive repair industry driven by technological advancements and regulatory demands. They discuss the operational challenges faced by repair shops, the need for innovation on the shop floor, and the importance of empathy in developing solutions that truly meet the needs of repairers. The conversation highlights the evolution of vehicles into software-defined machines and the implic...
The Auto Tech Show
This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
