This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
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This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
The CEO’s Take: What Past Guests Taught Us About the Future of Servicing
The Auto Tech Show
31 minutes
3 months ago
The CEO’s Take: What Past Guests Taught Us About the Future of Servicing
In this episode of the Auto-Tech Show, host Marc Babin and Lukas Kinigadner reflect on key moments from past conversations in the automotive industry. They discuss the evolution of technology, the shift from analog to digital, the importance of trust and education, and the challenges of adopting new solutions. The conversation emphasizes the need for clear communication, understanding value, and incentivizing technicians to embrace change in a rapidly evolving landscape. Episode Guest: Lukas...
The Auto Tech Show
This conversation, with BigOTires, explores the critical role of word-of-mouth marketing in business success, emphasizing that while traditional marketing methods are valuable, the most effective marketing comes from satisfied customers sharing their positive experiences. The discussion delves into building strong customer relationships, the importance of feedback for growth, strategies to enhance customer experience, and the role of social media in engaging with customers. Authenticity in br...
