Customer-Driven Innovation & Engineering Leadership with Mark Czaja

In this episode of The B2B Engagement Podcast, Gavin Finn is joined by Mark Czaja, Chief Technology and Innovation Officer at Parker Hannifin. Mark shares his career journey—from design engineer to CTO—and the critical role of customer-driven innovation in technology-driven markets.

Key topics include:

• The shift from traditional engineering silos to an integrated systems approach
• How collaborating with customers leads to tailored, high-value solutions
• The impact of cross-industry expertise on innovation and market leadership
• Strategies for simplifying complex technologies to enhance customer experience
• How Parker Hannifin stays ahead in an evolving industrial landscape

Tune in for expert insights on engineering, innovation, and customer-centric leadership.

Discover how Kaon helps B2B companies drive innovation and engagement: Visit kaon.com