What do Icelandic elves, Chilean political ads, and Uruguayan tea rituals have to do with ethics and compliance? More than you’d think. In this episode of The Better Way?, Zach and Hui take you on a global journey—literally—sharing travel stories that spark fresh insights into culture, data, and the human side of corporate integrity.
From folklore that reveals workplace truths to a cruise ship complaint that becomes a case study in speaking up, this episode is packed with unexpected connections, sharp observations, and a whole lot of curiosity. Whether you're a compliance pro or just love a good travel tale, this one might make you rethink how we measure, motivate, and manage culture and compliance.
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What do Icelandic elves, Chilean political ads, and Uruguayan tea rituals have to do with ethics and compliance? More than you’d think. In this episode of The Better Way?, Zach and Hui take you on a global journey—literally—sharing travel stories that spark fresh insights into culture, data, and the human side of corporate integrity.
From folklore that reveals workplace truths to a cruise ship complaint that becomes a case study in speaking up, this episode is packed with unexpected connections, sharp observations, and a whole lot of curiosity. Whether you're a compliance pro or just love a good travel tale, this one might make you rethink how we measure, motivate, and manage culture and compliance.
It’s easy to measure output. How many trainings. How many policies. How many messages. All "the things" we did to protect the company and shape a culture of ethics and integrity. But did any of those things work? And what does it even mean for something to “work"? In this episode of The Better Way?, Zach and Hui focus on the distinction between output and outcome—and advocate for a mindset of experimentation and verification.
Drawing parallels to healthcare and public safety, they emphasize that true effectiveness involves behavioral change, risk reduction, and cultural alignment. But they also acknowledge that this is hard—so much harder than tallying up output. From FOFO (fear of finding out) to data access challenges, they unpack (some of) the reasons why compliance often falls into the output trap. And in the end, they call for a fundamental shift in mindset: one that starts with defining your desired outcomes, collecting meaningful data, and being brave enough to test whether what we’re doing is working.
The Better Way? Podcast
What do Icelandic elves, Chilean political ads, and Uruguayan tea rituals have to do with ethics and compliance? More than you’d think. In this episode of The Better Way?, Zach and Hui take you on a global journey—literally—sharing travel stories that spark fresh insights into culture, data, and the human side of corporate integrity.
From folklore that reveals workplace truths to a cruise ship complaint that becomes a case study in speaking up, this episode is packed with unexpected connections, sharp observations, and a whole lot of curiosity. Whether you're a compliance pro or just love a good travel tale, this one might make you rethink how we measure, motivate, and manage culture and compliance.
