It’s the last episode of the year, and Zach Coseglia and Hui Chen are taking a step back to reflect on what made 2025 so memorable. From a new presidential administration and major regulatory and enforcement changes to questions about the rule of law and the future of DEI— they talk through what these shifts mean for businesses and compliance professionals trying to stay grounded in an increasingly unpredictable world.
They also dive into the year’s other big headline: artificial intelligence. How much are people really using it at work? Do they trust it? And what does “AI-powered” actually mean? They’ll share some surprising data, practical insights, and a few laughs as they explore how companies can move beyond the hype to use technology in smarter, more meaningful ways. Plus, they highlight some of the most rewarding work they’ve done this year—helping organizations listen better and solve problems faster. It’s a thoughtful, honest wrap-up of a year full of change.
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It’s the last episode of the year, and Zach Coseglia and Hui Chen are taking a step back to reflect on what made 2025 so memorable. From a new presidential administration and major regulatory and enforcement changes to questions about the rule of law and the future of DEI— they talk through what these shifts mean for businesses and compliance professionals trying to stay grounded in an increasingly unpredictable world.
They also dive into the year’s other big headline: artificial intelligence. How much are people really using it at work? Do they trust it? And what does “AI-powered” actually mean? They’ll share some surprising data, practical insights, and a few laughs as they explore how companies can move beyond the hype to use technology in smarter, more meaningful ways. Plus, they highlight some of the most rewarding work they’ve done this year—helping organizations listen better and solve problems faster. It’s a thoughtful, honest wrap-up of a year full of change.
Root cause analysis isn’t just a box to check—it’s the difference between fixing symptoms and solving real problems. In this episode, Zach and Hui unpack why so many organizations stop short of the true root causes, settling for easy answers like “more training” or “rogue employee.” They explore how curiosity, context, and critical thinking can transform investigations from blame games into learning opportunities.
From the five whys to fishbone diagrams, they share practical methods for digging deeper and highlight why cultural and systemic factors often lurk beneath the surface of compliance failures. Along the way, they connect lessons from NASA’s Challenger disaster and Deepwater Horizon to everyday compliance challenges, showing how disciplined analysis and data-driven insights can prevent repeat mistakes and build stronger, smarter programs.
The Better Way? Podcast
It’s the last episode of the year, and Zach Coseglia and Hui Chen are taking a step back to reflect on what made 2025 so memorable. From a new presidential administration and major regulatory and enforcement changes to questions about the rule of law and the future of DEI— they talk through what these shifts mean for businesses and compliance professionals trying to stay grounded in an increasingly unpredictable world.
They also dive into the year’s other big headline: artificial intelligence. How much are people really using it at work? Do they trust it? And what does “AI-powered” actually mean? They’ll share some surprising data, practical insights, and a few laughs as they explore how companies can move beyond the hype to use technology in smarter, more meaningful ways. Plus, they highlight some of the most rewarding work they’ve done this year—helping organizations listen better and solve problems faster. It’s a thoughtful, honest wrap-up of a year full of change.
