It goes without saying that you love your clients.
But are you focused so much on the quality of your service or product that you're focusing less on the relationship?
Our inspiration in this episode is a childrens' graphic novel - "Dog Man and Cat Kid" by Dav Pilkey.
Join host Kate Hollis - conversion copywriter and part-time librarian - for an exploration of fiction as a way to gain actionable insight into business.
Topics covered include:
- What are your clients thinking about when they have to cut costs?
- Are your "easy" clients getting the same attention as your other clients?
- Where do boundaries get blurred between friendship and business?
- Are you clear on your policies, and when are you willing to make exceptions?
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Kate's copywriting - www.katehollis.co
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