Season 3 kicks off with a big question on every Customer Success professional’s mind and that is will AI replace us, or will it empower us? In this episode, Bhavika dives deep into the future of CS, breaking down how AI is transforming the way we work, where the human touch remains irreplaceable, and what skills CSMs need to thrive in this new era.

Tune in to explore whether AI is a threat, a tool, or the ultimate partner in shaping the next chapter of Customer Success