Hiring is the single biggest decision that either scales your STR business or silently destroys it. Most hosts wait too long, hire too cheap, or onboard the wrong way. In today’s episode I sit down with Matt Metros of CS Outsource, who works with more than 500 property management companies worldwide, to break down exactly how to hire properly, avoid the common traps, and build a team that actually frees you up.
You’ll learn:
• When to hire your first assistant
• Why cheap VAs cost you more
• The real onboarding process hosts never do
• The traits of great operators
• How to stop micromanaging and actually lead
• Why your SOPs are simpler than you think
• What agencies like CS Outsource really offer behind the scenes
If you’re managing 5 to 10 properties and feeling stretched, this video is the one that will save you months of headaches.
Work with the team I trust for all my hiring:
https://boostly.co.uk/hiring