This episode of The Broadband Bunch features a conversation between host Pete Pizzutillo and Scott Neuman, Corporate Vice President of Marketing at Calix, recorded at Calix Connections 2025 in Las Vegas.
Scott shares how Calix is redefining the broadband industry’s approach to AI, customer education, and ecosystem collaboration. He explains how Calix helps service providers move beyond AI “literacy” toward true AI fluency, enabling them to understand, trust, and strategically deploy AI to transform their operations. The discussion covers the importance of building a solid data foundation, the rise of agent-based architectures, and how Calix’s “layer cake” approach ensures that AI initiatives deliver measurable value rather than short-lived hype.
Pete and Scott also explore how broadband providers can quantify business impact—from churn reduction and customer success strategies to driving adoption through data insights. Newman offers an inside look at Calix’s Connections On Demand virtual follow-up event, new innovations in SmartLife services, and how AI is enabling a new era of hyper-personalized marketing and customer engagement.
The episode closes with a forward-looking discussion on BEAD funding, industry consolidation, and what it really takes for ISPs to thrive in an AI-driven broadband economy.
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This episode of The Broadband Bunch features a conversation between host Pete Pizzutillo and Scott Neuman, Corporate Vice President of Marketing at Calix, recorded at Calix Connections 2025 in Las Vegas.
Scott shares how Calix is redefining the broadband industry’s approach to AI, customer education, and ecosystem collaboration. He explains how Calix helps service providers move beyond AI “literacy” toward true AI fluency, enabling them to understand, trust, and strategically deploy AI to transform their operations. The discussion covers the importance of building a solid data foundation, the rise of agent-based architectures, and how Calix’s “layer cake” approach ensures that AI initiatives deliver measurable value rather than short-lived hype.
Pete and Scott also explore how broadband providers can quantify business impact—from churn reduction and customer success strategies to driving adoption through data insights. Newman offers an inside look at Calix’s Connections On Demand virtual follow-up event, new innovations in SmartLife services, and how AI is enabling a new era of hyper-personalized marketing and customer engagement.
The episode closes with a forward-looking discussion on BEAD funding, industry consolidation, and what it really takes for ISPs to thrive in an AI-driven broadband economy.
Episode 451: Tony Stout Discusses API Strategy, Open Architecture, and AI at CDG
The Broadband Bunch
20 minutes 46 seconds
4 months ago
Episode 451: Tony Stout Discusses API Strategy, Open Architecture, and AI at CDG
In this episode of the Broadband Bunch, recorded live on day three of Fiber Connect 2025 in Nashville, host Pete Pizzutillo sits down with Tony Stout, Chief Technology Officer at CDG. With nearly 30 years in the telecom industry, Tony shares how CDG—a 55-year-old OSS/BSS provider—continues to innovate by building a next-generation, AI-native platform called Elements.
Tony tells about CDG’s digital transformation journey, including their move to the cloud via AWS, embracing open architectures, and integrating with partners like VETRO for real-time, self-service API integrations. He emphasizes the shift from telco to techco, and how operators must prioritize data hygiene, process optimization, and architectural flexibility to stay competitive in the AI era.
Tony offers insights for operators navigating legacy system modernization. The conversation also touches on the role of standards, the evolution of operational tools, and what’s ahead for the broadband industry in 2026.
The Broadband Bunch
This episode of The Broadband Bunch features a conversation between host Pete Pizzutillo and Scott Neuman, Corporate Vice President of Marketing at Calix, recorded at Calix Connections 2025 in Las Vegas.
Scott shares how Calix is redefining the broadband industry’s approach to AI, customer education, and ecosystem collaboration. He explains how Calix helps service providers move beyond AI “literacy” toward true AI fluency, enabling them to understand, trust, and strategically deploy AI to transform their operations. The discussion covers the importance of building a solid data foundation, the rise of agent-based architectures, and how Calix’s “layer cake” approach ensures that AI initiatives deliver measurable value rather than short-lived hype.
Pete and Scott also explore how broadband providers can quantify business impact—from churn reduction and customer success strategies to driving adoption through data insights. Newman offers an inside look at Calix’s Connections On Demand virtual follow-up event, new innovations in SmartLife services, and how AI is enabling a new era of hyper-personalized marketing and customer engagement.
The episode closes with a forward-looking discussion on BEAD funding, industry consolidation, and what it really takes for ISPs to thrive in an AI-driven broadband economy.
