In this episode, we continue our Service Best Practices series by tackling a critical step most businesses skip—mapping your core functions. When your business depends on what’s in your head, chaos is just one sick day away. That’s why documenting starts with clarity, not complexity.Inside this episode:- How to identify your core functions (and why most people get it wrong)- A simple test to uncover what’s bottlenecking your team- A 15-minute mapping method that builds consistency without killing your time- A real-world case study of how one agency fixed onboarding chaos and won back their FridaysWhether you’re building your first playbook or tightening what you already have, this episode gives you practical steps you can act on today.Read this or other Transcripts at https://tbe-transcripts.blogspot.comFor more business growth strategies, visit the Randy Bridges Consulting website at https://randybridgesconsulting.com.If you’d like to schedule a conversation to explore how we can support your business journey, feel free to grab some time on my calendar: https://calendly.com/randybridgesconsulting/virtual-coffee?back=1Music CreditsTrack Tribe: “Here It Comes” – Watch on YouTubeSpence: “Elevators Need Rock Too” – Watch on YouTubeAll music is copyright-free.