Most service businesses focus on the sale. But what if the real growth engine is what happens after the contract is signed?In this episode, I break down why fulfillment isn’t just delivery—it’s strategy. You’ll learn how a refined client experience (CX) can dramatically boost retention, drive referrals, and lower your customer acquisition costs.You’ll also discover three powerful CX levers you can implement this week—plus a real-world case study that doubled client retention and tripled referrals without changing the offer.Ready to turn fulfillment into your next growth lever?Book your Maximum Business Impact Strategy Session today:👉 https://randybridgesconsulting.com/mbi-calendarRead this or other Transcripts at https://tbe-transcripts.blogspot.comFor more business growth strategies, visit the Randy Bridges Consulting website at https://randybridgesconsulting.com.If you’d like to schedule a conversation to explore how we can support your business journey, feel free to grab some time on my calendar: https://calendly.com/randybridgesconsulting/virtual-coffee?back=1Music CreditsTrack Tribe: “Here It Comes” – Watch on YouTubeSpence: “Elevators Need Rock Too” – Watch on YouTubeAll music is copyright-free.