Many coaches shy away from sales and marketing, viewing them as a "necessary evil" or worrying that they are manipulative and inauthentic. In this episode, Sarah Short challenges this mindset, arguing that sales and marketing are actually "allies in providing excellent customer service".
Sarah breaks down why marketing is simply about visibility and why a sale is actually a positive change in status for your client. This episode is essential for any coach who feels uncomfortable with the business side of their practice.
In this episode, you will learn:
- Marketing is Not Shouting: Marketing isn't about standing on a chair yelling, "Buy my stuff!" It is about communicating quietly and consistently to a well-defined niche.
- The Power of a Niche: A niche is a defined segment of the population with a specific challenge your services can address. Focusing on a niche allows you to tailor your message so it resonates deeply with your target audience.
- Marketing for Good: Your marketing can have a positive impact on the world, even for those who don't become clients, by providing "light bulb moments" and relief.
- Honest Language: Sarah urges coaches to be "grown up" and use correct language: it is not a chemistry or discovery session, it is a "sales conversation".
- The Persuasion Myth: If you have marketed well, the sales conversation is simple because the potential client already knows what you do and what it costs; the persuasion part is already done.
- Sales as Service: Selling is simply an opportunity to help a client understand how coaching can support them to resolve their problems. It is about guiding them through a decision-making process with empathy.
- A Change in Status: A sale represents a "change in status" for the client, signifying their readiness to invest in their own growth and step into a new phase of life.
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