We get to talk to Ken Adams, the Chief Strategy Officer at Foxhole Technology and the long-serving Industry Chair of the ACT-IAC Cyber COI. Ken shares his career journey, insights into the collaborative dynamics within the gov tech community, and the importance of continuity and professional relationships. Ken highlights the significance of volunteer work, the impact of ACT-IAC projects like 'Zero Trust' and 'ATO as Code,' and the balance between day jobs and volunteer commitments. The conver...
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We get to talk to Ken Adams, the Chief Strategy Officer at Foxhole Technology and the long-serving Industry Chair of the ACT-IAC Cyber COI. Ken shares his career journey, insights into the collaborative dynamics within the gov tech community, and the importance of continuity and professional relationships. Ken highlights the significance of volunteer work, the impact of ACT-IAC projects like 'Zero Trust' and 'ATO as Code,' and the balance between day jobs and volunteer commitments. The conver...
The Future of Customer Experience (CX) in the Public Sector
The Buzz with ACT-IAC
35 minutes
3 weeks ago
The Future of Customer Experience (CX) in the Public Sector
We get to talk with Lee Becker, Senior VP and Executive Advisor for Public Sector and Healthcare at Medallia, to discuss the evolving role of customer experience (CX) in government. Lee shares his journey from being a Navy corpsman to becoming an advocate for improving government services through technology. He emphasizes the importance of collaboration between government and industry, the challenges of implementing CX, and the significance of initiatives like the Government Service Delivery ...
The Buzz with ACT-IAC
We get to talk to Ken Adams, the Chief Strategy Officer at Foxhole Technology and the long-serving Industry Chair of the ACT-IAC Cyber COI. Ken shares his career journey, insights into the collaborative dynamics within the gov tech community, and the importance of continuity and professional relationships. Ken highlights the significance of volunteer work, the impact of ACT-IAC projects like 'Zero Trust' and 'ATO as Code,' and the balance between day jobs and volunteer commitments. The conver...
