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The Calling (formerly The Agile Contact Centre Podcast)
Callo Consulting
63 episodes
9 months ago
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
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Management
Business
RSS
All content for The Calling (formerly The Agile Contact Centre Podcast) is the property of Callo Consulting and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.
Show more...
Management
Business
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The shift to self-scheduled work
The Calling (formerly The Agile Contact Centre Podcast)
42 minutes
1 year ago
The shift to self-scheduled work
The Calling (formerly The Agile Contact Centre Podcast)
The Calling is your guide to leading modern contact centres. On the show, we share innovative strategies, expert insights, and success stories from industry leaders across the world. You'll learn everything you need to turn your contact centre into a strategic value centre, where interactions become memorable experiences.