If you dread difficult conversations, Allyns Melendez of HR Transformed has some great tips to make them easier — or perhaps to head them off altogether with better communications.



In this episode, Chip and Allyns talk about ways that you can solicit ongoing feedback from agency employees and build a management structure that encourages meaningful two-way conversations.



Of course, difficult conversations can’t always be avoided. When you need to have them, Allyns suggests a framework for those meetings that will make them less painful and more productive.



Key takeaways




* Allyns Melendez: “Junior leadership is going to believe that success looks like the owner of the company.”



* Chip Griffin: “A lot of managers think my job is to direct and tell you what to do. But a large piece of it is the listening part.”



* Allyns Melendez: “What is the worst that can happen if you don’t have the conversation and if you do have the conversation? The benefits are there for having the conversation, especially if you use the words that are clear.”



* Chip Griffin: “If you are managing in one particular way, you cannot expect those managers underneath you to behave differently.”




Resources




* HR Transformed



* HR Transformed on Instagram




About Allyns Melendez



Allyns has 25+ years of human resources and business managementexperience, a Master’s in Business Administration from TempleUniversity Fox School of Business, a Bachelor’s Degree in Business &HR Management from Kaplan University, is a certified analyst of twoworkplace behavior platforms, is certified in Human ResourcesStudies from Cornell’s ILR School, a certified leadership coach andcompleted courses in Leadership Strategies from Harvard BusinessSchool and Neuroscience for Business at MIT.With a passion for human capital and business strategy, she helpsbusinesses understand the necessary tactics that will help develop,train, educate and motivate their employees. Allyns currently servesas CEO at HR Transformed, COO at a national public relations firm andis a Professor of Continuing Education for Temple University.



Related




* Questions to guide employee performance conversations





View Transcript
The following is a computer-generated transcript. Please listen to the audio to confirm accuracy.



Chip Griffin: Hello and welcome to another episode of Chats with Chip. I’m your host, Chip Griffin, the founder of SAGA, the Small Agency Growth Alliance, and I am delighted to have with me someone who is going to help us have I don’t know, an easy conversation about difficult conversations and other things. Her name is Allyns, Allyns, ah, see, I knew I was going to mess this up, Allyns Melendez, the CEO of HR Transformed.



I was thinking about it too much, Allyns, I, I, I need to just stop thinking, right? I mean, that’s, that’s the advice I’m sure you give all your clients, just stop thinking, just do. Yes. Yes. No, I think that’s probably not the advice you would, you would give as an HR expert because it’s,