In this episode, Chip speaks with Ken Jacobs, principal of
Jacobs Consulting and Executive Coaching, about providing constructive feedback to team members.
They discuss the importance of leadership coaching in the PR and communication space and the challenges of becoming a good leader without formal training. Ken emphasizes the necessity of providing constructive feedback that builds trust and respect, as well as the importance of listening and asking open-ended questions.
Chip and Ken also highlight the continuous process of coaching and the significance of maintaining open communication with team members to encourage their growth and success.
Key takeaways
* Chip Griffin: “I often equate the role of a manager to being like a blocking back in American football, your goal is to clear a path for your team members to have as much success as possible. It’s not to have them serve you in that process.”
* Ken Jacobs: “Leadership is a two part choice. Your conscious decision to lead. And their conscious decision to follow you.”
* Chip Griffin: “High performers have a tendency to like to talk. But the reality is that you need to be willing to sit back and listen.”
* Ken Jacobs: “The best leaders are coaches.”
About Ken Jacobs
Ken Jacobs, PCC, CPC, ELI-MP, an experienced consultant and certified coach, is the principal of Jacobs Consulting & Executive Coaching, which serves agencies, companies, senior leaders, executives and managers in the public relations, corporate communications, integrated communications, advertising, and marketing space.
Since 2007, he has helped agencies grow and manage business, improve client service and relationships, and enhance staff performance, communications, and leadership skills, while empowering communications CEOs, presidents, leaders, and senior managers to achieve and surpass their goals.
Jacobs holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach (CPC), Energy Leadership Index (ELI) Master Practitioner and a COR.E Leadership Dynamics Specialist by the Institute for Professional Excellence in Coaching (iPEC).
Resources
* Ken Jacobs on
LinkedIn
*
Jacobs Consulting & Executive Coaching
Related
*
Leadership lessons for agency owners (with guest co-host Ken Jacobs)
*
Managing small agency employees to maximize performance
*
How to hold agency employees accountable
View Transcript
The following is a computer-generated transcript. Please listen to the audio to confirm accuracy.
Chip Griffin: Hello and welcome to another episode of the Chats with Chip podcast. I’m your host, Chip Griffin, the founder of SAGA, the Small Agency Growth Alliance,
