In this podcast we will discuss all things business. Next Generation Consulting specializes in helping small business grow. As a company founded by current and active business owners with experience in, after school activities, youth sports, competitive cheerleading, event planning and coordination, online retail, food service and more, we bring our real life expertise to our conversations with other phenomenal business owners and industry experts.
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In this podcast we will discuss all things business. Next Generation Consulting specializes in helping small business grow. As a company founded by current and active business owners with experience in, after school activities, youth sports, competitive cheerleading, event planning and coordination, online retail, food service and more, we bring our real life expertise to our conversations with other phenomenal business owners and industry experts.
In this episode of the Cheer Biz Podcast, host Dan Cotton tackles one of the toughest parts of owning a business—getting a bad Google review.Even the best cheer gyms and small businesses get them, and when it happens, it stings. Dan shares how he personally handles negative feedback, what to do (and what not to do) when it happens, and how to turn criticism into a chance to improve your systems, culture, and customer experience.You’ll learn:How to professionally respond to bad Google and Facebook reviewsWhen to engage—and when to let it goThe legal do’s and don’ts of replying to reviewsHow to protect your reputation onlineThe simple mindset shift that turns negative feedback into growthIf you’ve ever felt your stomach drop after a 1-star notification, this episode will help you reframe it, respond like a pro, and come out stronger than before.Perfect for cheer gym owners, small business owners, and coaches looking to lead with integrity, improve their reputation, and build trust in their communities.
The Cheer Biz Podcast
In this podcast we will discuss all things business. Next Generation Consulting specializes in helping small business grow. As a company founded by current and active business owners with experience in, after school activities, youth sports, competitive cheerleading, event planning and coordination, online retail, food service and more, we bring our real life expertise to our conversations with other phenomenal business owners and industry experts.
