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150. AI in technical writing: where's the ROI and is it all hype?
The Cherryleaf Podcast
38 minutes 10 seconds
1 year ago
150. AI in technical writing: where's the ROI and is it all hype?
Remember the excitement when ChatGPT burst onto the scene? Suddenly, it seemed like AI was going to revolutionise everything, including our field of technical communication.
But now, 18 months and six Cherryleaf AI podcast episodes later, we're asking the big question: Was it all just hype?
You've probably heard some folks saying AI isn't delivering the promised return on investment. And others swearing it's changing the game. So, what's the real story?
In this episode, we'll examine these claims through the lens of technical writing. We'll:
Examining recent claims about AI's lack of ROI
Exploring how these claims stack up in the world of technical writing
Looking at the potential benefits and pitfalls of AI for our work
Discussing what factors might influence whether AI is worth the investment
Whether you're an AI enthusiast or a sceptic, stick around. Let’s figure out where AI really stands in the world of technical documentation.
We'll also publish a transcript of this podcast on the Cherryleaf blog.
About Cherryleaf:
Cherryleaf
Goldman Sachs
https://www.goldmansachs.com/intelligence/pages/gs-research/gen-ai-too-much-spend-too-little-benefit/report.pdf?
Ed Zitron
https://www.wheresyoured.at/pop-culture/
Ethan Mollick:
https://static1.squarespace.com/static/5d35e72fcff15f0001b48fc2/t/668d08608a0d4574b039bdea/1720518756159/chatgpt-full.pdf
https://x.com/emollick/status/1815563452640854093
MadCap Software
https://www.madcapsoftware.com/blog/madcap-ixaccms-ai-positron/