Join Samuel Klein and Laura Riccino as they discuss all things commercial cleaning. In this part one of two episodes, Sam learns how Laura became a JAN-PRO franchise owner, what she’s learned from being in the sales industry, what she does to retain clients long-term, and how to build a reliable team. Listen as Laura offers invaluable advice on creating a solid foundation for your business, which she gleaned from her 20-plus years of experience as a franchise owner. Subscribe to our podcast to get updates on the commercial cleaning industry and hear how you can make your cleaning business thrive.